Perfect Properties

Perfect Properties

Career Foundry UI Specialisation | Student Project

An AI assisted property search experience that helps first-time investors make confident, informed decisions.

First time property investors want to make smart decisions but property searches are often overwhelming and leave people with unanswered questions . Perfect Properties reimagines the process through a user-first lens with clean design, AI support and an interactive map for a visual search experience.

Overview

Design Brief

Design a responsive, AI-assisted web app that simplifies property discovery for first-time investors seeking financial stability or additional income.

Partial Brand Guidelines

Key Messaging: “Finding the perfect property shouldn’t be hard”

Style: Clean, quick, smart; greens, blues, purples

Key Messaging:

“Finding the perfect property shouldn’t be hard”

Style: Clean, quick, smart; greens, blues, purples

Key Messaging: “Finding the perfect property shouldn’t be hard”Style: Clean, quick, smart; greens, blues, purples

Scope

Student Project.

Timeline

3 Months

3 Months

Role

Documentation

UX/UI Design

AB Testing

Prototype

Tools

Role

Team Lead

Strategy

UX/UI Design

Recruitment


Tools

Discover

I conducted research on ChatGPT to gain insight, fast.

I conducted research on ChatGPT to gain insight, fast.

The prompt I used to conduct user research in ChatGPT

I had brand guidelines, one persona and was asked to start straight into the UI design. However I needed more information to truly understand what first time property investors needed from this design. To gain insight quickly, I conducted research on ChatGPT and used the CARE (Context, Ask, Rules, Example) framework to enginer my prompt. I looked up the top 2 competitors, performed heuristic evalutions on their UI to ensure I didnt make the same mistakes and looked for a gap in the market by analysising their user reviews.

First time property investor needs

Responsive tool optimised for mobile browsing

Comprehensive property insights

Trustworthy data sources

Easy revisit and save functions

Seeing measurable potential returns

Clear comparisons and visual aids

First time property investor needs

Responsive tool optimised for mobile browsing
Comprehensive property insights
Trustworthy data sources
Clear comparisons and visual aids
Easy revisit and save functions
Seeing measurable potential returns

Explore

What does a good AI chatbot look like?

Users need both nuanced and comprehensive information to support their property investment descicion, making an AI chatbot the perfect tool. I looked at how other businesses had implemented chat bots, what they had done to earn trust and make prompting feel accessible. Many people remain skeptical around AI, or have never used it before, so keeping my AI design simple and user friendly was paramount.

Every element in Ava’s design was intentionally chosen to promote trust, clarity, and confidence. Key factors in AI adoption for first-time users.

  1. Ask Ava
    Clear, action-oriented label that sets user expectations immediately.

  1. Expand icon
    Gives users control over space and visibility.

  1. Bot icon
    A friendly, simple avatar that humanises AI without overpromising. It signals safety, approachability, and non-judgemental support.

  1. Welcome message
    Transparent microcopy communicates Ava’s capabilities upfront, setting accurate expectations and guiding user intent.

  1. AI disclaimer
    Microtext improves transparency and aligns with ethical AI design standards by clarifying that responses are generated, not verified.

  1. Prompt Chips
    Pre-written examples reduce blank-screen anxiety and help first-time users discover Ava’s range of abilities through guided exploration.

Balancing function and form on mobile UI

I sketched out user flows in detail, I realised that property searches were complex, they demanded a broad scope of information from the user and squeezing that into mobile design was trickier than I had anticipated.

Homepage v1

I tried to bring search results and educational resources together to support first time investors via horizontal scrolling, but this made the design extremely cluttered. So I decided to create 2 separate screens instead, a dedicated search results screen and a separate homepage that would act as a hub for personalisation and education.

Search Results

I catered to 3 core user needs on the search results screen by adding a FAB for AI chat support, a tool bar offering filter, map location, notification options, save features, and ‘key word’ quick filters which was earlier identified as a gap in the market,

Homepage v2

On the homepage I included a ‘updates’ feature to prioritise users 'notification' choices and entry points to additional features that would lead to further engagement, via a visual search map, personalisation and education.

Tabbed filters brought clarity and scalability

I looked at mega menu, accordion and a tabbed layout to house filters, in order to decide which one would reduce visual clutter, provide clarity and afford clean scalability. I felt tabs aligned with Perfect Properties brand guidelines of being clean, quick, and smart. Preference testing further validated that the tabbed design felt most intuitive and least visually overwhelming to users.

What does a good AI chatbot look like?

Users need both nuanced and comprehensive information to support their property investment descicion, making an AI chatbot the perfect tool. I looked at how other businesses had implemented chat bots, what they had done to earn trust and make prompting feel accessible. Many people remain skeptical around AI, or have never used it before, so keeping my AI design simple and user friendly was paramount.

Every element in Ava’s design was intentionally chosen to promote trust, clarity, and confidence. Key factors in AI adoption for first-time users.

  1. Ask Ava
    Clear, action-oriented label that sets user expectations immediately.

  1. Expand icon
    Gives users control over space and visibility.

  1. Bot icon
    A friendly, simple avatar that humanises AI without overpromising. It signals safety, approachability, and non-judgemental support.

  1. Welcome message
    Transparent microcopy communicates Ava’s capabilities upfront, setting accurate expectations and guiding user intent.

  1. AI disclaimer
    Microtext improves transparency and aligns with ethical AI design standards by clarifying that responses are generated, not verified.

  1. Prompt Chips
    Pre-written examples reduce blank-screen anxiety and help first-time users discover Ava’s range of abilities through guided exploration.

Responsive Design

Responsive Design

Responsive Design

War broke out between branding and usability

War broke out between branding and usability

Desktop Homepage v1

The persona Rashida wanted to see property locations at a glance. I designed an interactive map to help her visualise her property search. Development for this feature would possibly be time consuming and expensive but making it accessible via the homepage would make it a strong value proposition for the business as it sets them apart from competitors.

Desktop Homepage v2

I started adding each feature to the homepage and soon, the layout became a war zone between branding and usability. A card sorting workshop would have helped me prioritise the structure but unfortunately time constraints meant this wasn't possible. Desktop traffic is strong for property buyers and careful consideration was required to strike the correct balance.

Desktop Homepage v3

I improved branding by selecting more complimentary imagery. Hierarchy was improved by using a horizontal layout for all elements. I invited users to learn by expanding ‘Top Tips’ feature to show the buying process and kept the AI feature accessible by using a FAB.

Build

Style Guide

I created the visual language for Perfect Properties from scratch to develop my skills as a UI designer. Making my own icons and assests was fun! Althugh using premade UI kits is faster for real world projects, I'm happy to be able to create custom pieces where necessary.

Deliver

Perfect Properties

Discover your dream home your way.

Perfect Properties was designed to give first-time investors the tools to search visually, make investment descions with clarity as well as have the ability to save criteria and revisit listings. Each feature contributes to a smoother, more informed experience, turning complex decisions into confident action.

Visual search for intuitive discovery

The interactive map simplifies discovery by allowing users to draw their own search area, helping them identify key investment areas visually. This supports intuitive exploration and reduces cognitive effort giving users a clear sense of place before they ever visit a site.

Easy revisit and save functions

Property decisions often take time, so users needs to revisit and compare listings effortlessly. Saved searches, favourite icons, and smart updates make it simple to track new opportunities or return to previously viewed homes. This encourages consistent engagement and builds user confidence through continuity.

Integrated AI for cohesive insight

To support users in making smarter, faster decisions, I integrated AI assistance through “Ask Ava”. Ava provides personalised guidance, explains key property terms, and helps compare areas with real-time insights. This creates a cohesive experience where users can access expert-level knowledge instantly, bridging the gap between curiosity and confidence.

Visual search for intuitive discovery

The interactive map simplifies discovery by allowing users to draw their own search area, helping them identify key investment areas visually. This supports intuitive exploration and reduces cognitive effort giving users a clear sense of place before they ever visit a site.

Easy revisit and save functions

Property decisions often take time, so users needs to revisit and compare listings effortlessly. Saved searches, favourite icons, and smart updates make it simple to track new opportunities or return to previously viewed homes. This encourages consistent engagement and builds user confidence through continuity.

Integrated AI for cohesive insight

To support users in making smarter, faster decisions, I integrated AI assistance through “Ask Ava”. Ava provides personalised guidance, explains key property terms, and helps compare areas with real-time insights. This creates a cohesive experience where users can access expert-level knowledge instantly, bridging the gap between curiosity and confidence.

Perfect Properties

Discover your dream home your way.

Perfect Properties was designed to give first-time investors the tools to search visually, make investment descions with clarity as well as have the ability to save criteria and revisit listings. Each feature contributes to a smoother, more informed experience, turning complex decisions into confident action.

Visual search for intuitive discovery

The interactive map simplifies discovery by allowing users to draw their own search area, helping them identify key investment areas visually. This supports intuitive exploration and reduces cognitive effort giving users a clear sense of place before they ever visit a site.

Easy revisit and save functions

Property decisions often take time, so users needs to revisit and compare listings effortlessly. Saved searches, favourite icons, and smart updates make it simple to track new opportunities or return to previously viewed homes. This encourages consistent engagement and builds user confidence through continuity.

Integrated AI for cohesive insight

To support users in making smarter, faster decisions, I integrated AI assistance through “Ask Ava”. Ava provides personalised guidance, explains key property terms, and helps compare areas with real-time insights. This creates a cohesive experience where users can access expert-level knowledge instantly, bridging the gap between curiosity and confidence.

Retro

What I learned about designing for people, not pixels.

Design AI around trust

Users connect with AI when it feels safe, clear, and helpful. They need to understand what AI can and can’t do. Every design decision, from microcopy to visual tone, shapes trust. This project strengthened my confidence in designing ethical, accessible, and human-centred AI interactions.

Adapting research

Working with minimal data taught me to use AI tools like ChatGPT and Perplexity for structured, rapid insight generation. This turned ambiguity into actionable design direction.

Clarity over quantity

Iterating through multiple filter layouts reinforced that good UX isn’t about showing more options, it’s about reducing cognitive load through clean, structured hierarchy.

Are you interested in inner peace?
Are you interested in inner peace?
Are you interested in inner peace?

Shaping human needs into design

© Copyright 2025 Louise Sefton. All rights reserved.

Shaping human needs into design

© 2025 Louise Sefton. All rights reserved.

Shaping human needs into design

© 2025 Louise Sefton. All rights reserved.